Review policy
Reviews on Wenmar Find are about real visits. Some are quoted from public posts elsewhere; those are marked and linked to the original. This page says what is allowed and what happens when someone disagrees.
What a review may say
- Your own experience at the shop: the work, the price, the time it took, how you were treated.
- Facts and opinions, honestly held. Strong opinions are fine; abuse, threats, slurs and personal details (names of staff, phone numbers, plates) are not.
- No reviews of your own shop, a shop you work for, or a competitor's.
- No reviews in exchange for money, a discount or anything else.
Verified and unverified visits
A verified visit review comes from a single-use link sent after an invoice or booking at a shop on Wenmar Pro. Every other review shows as an unverified visit, and counts half as much in the ranking. One account may review a shop once every six months.
Imported reviews
Some reviews are quoted from public posts on Reddit and other forums. They show the author's username, a link to the original post, and the date it was posted. We set the star rating from what the post says, and the review counts as an unverified visit. If you wrote one and want it removed, use the Report link under it or email find@wenmarpro.com; we remove it.
Moderation and disputes
- Reviews post right away. A burst of reviews for one shop, or certain words, holds a review for a person to read first.
- Shops cannot delete reviews. They can reply in public, and report a review that breaks this policy.
- Anyone can report a review with the Report link under it. A person reads every report, usually within a day, and removes a review only when it breaks this policy.